Insights & resources

Perspectives for people running the business

Practical commentary on strategy, operations, organizational performance, and the decisions management teams face as a company grows.

Topics

What we write about

Crestwave publishes on the areas where we do the work. Each topic below will collect articles as they are released.

Business Strategy

Setting direction, evaluating options, and planning execution.

Operational Excellence

Efficiency, capacity, and the cost of how work gets done.

Organizational Growth

Building structure that supports the next stage.

Leadership & Management

Decision rights, accountability, and management routines.

Business Transformation

Planning and sequencing significant change.

Process Improvement

Designing procedures that scale and can be measured.

Technology & Business

Defining the requirement before selecting the solution.

Performance Management

Indicators, reporting, and measuring progress.

Articles

In preparation

The first pieces are being written now. Each will be published here and listed under its topic.

Business strategy

Setting objectives a management team can actually execute

Why strategic plans stall between approval and action, and how to write objectives that survive contact with the operating calendar.

Article in preparation

Operational excellence

Finding the friction in a process before you automate it

Automating a broken process makes it faster, not better. A short method for sequencing improvement ahead of technology spend.

Article in preparation

Performance management

Choosing indicators that change behaviour

Most reporting packs measure activity. A smaller set of well-chosen indicators tends to change what people actually do.

Article in preparation

Organizational growth

When structure stops fitting the size of the business

The signals that an operating structure has been outgrown, and what to change first when it has.

Article in preparation

Business transformation

Sequencing change so operations keep running

How to phase a significant transition without stalling the work the business depends on today.

Article in preparation

Leadership & management

Who decides: making decision rights explicit

Ambiguous ownership is a common cause of slow decisions. A practical way to map and document decision authority.

Article in preparation

Have a question you would like us to address?

If your organization is working through a challenge covered by these topics, we are glad to discuss it directly rather than in the abstract.

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Whether your organization is navigating growth, addressing operational challenges, developing a new strategy, or preparing for its next stage, Crestwave Enterprises Inc can help you identify the path forward.